What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Excellent and t timely service - the new problem and solved it

clive vanorden, on Google

I am so pleased with the service that I received on today. The care and hospitality was amazing, I love meeting new people. I would recommend Beach Hearing Aid Center to anyone that needs assistance concerning their hearing. Be Blessed ♥️

Tiffey Malone, on Google

I so much enjoyed meeting Barbara ( I hope I remembered her name correctly) and am happy to have her as my partner in maintaining my new ears. Beach Hearing is a wonderful place to come to and I will see them in 3 months.

Joan Gay, on Google

Greeted with warmth spirit. Receptionists got me checked in prep to see doctor. The doctor came in explained to me what she was gonna do. Did the testing, explained all my results. Walk me back to the front, thank me for coming in. Awesome 👏🏾!

Sharon Nicholson, on Google

I was recently traveling to the Newport News area for an important family gathering, and then for business in Columbus OH. Somehow I managed to forget my charging station for my new hearing aids back home in Phoenix! Desperate for a solution, I contacted every local hearing aid provider who...

Greg Rowe, on Google

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